Responsible Gaming

Introduction

At Madeleine Rose, we are committed to promoting responsible gaming. We believe that gambling should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. If you choose to gamble at Mystake or any other casino, please do so within your means and with the understanding that the house always has an edge.

Age Verification

Online gambling in the UK is only available to individuals aged 18 years or older. We take age verification seriously and do not permit underage gambling. If you are under 18, you must not gamble on our site or any affiliated casino.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. If you recognise any of the following signs in yourself or someone you know, help is available:

• Chasing losses by gambling more to win back money lost
• Hiding gambling activities from family, friends, or partners
• Gambling with money needed for essential expenses (rent, bills, food)
• Borrowing money to gamble or pay gambling debts
• Neglecting work, education, or personal relationships due to gambling
• Feeling anxious, irritable, or restless when trying to reduce gambling
• Increasing the time and money spent gambling to achieve the same excitement
• Failed attempts to control or reduce gambling
• Using gambling as an escape from stress, anxiety, or depression
• Lying about the extent of your gambling activities

Self-Help Tools & Controls

Responsible gaming tools help you maintain control over your gambling. At Mystake and most licensed UK casinos, you can set:

• Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
• Loss Limits: Restrict the maximum amount you are willing to lose
• Session Limits: Set time limits for your gaming sessions
• Reality Checks: Enable reminders during gameplay to check how long you've been playing and how much you've spent
• Self-Exclusion: Temporarily or permanently exclude yourself from the casino

Take advantage of these tools to help manage your gambling responsibly.

Support Organizations

If you are struggling with gambling or believe you may have a problem, support is available:

United Kingdom

• GamCare – Free, confidential support for problem gamblers and their families
  www.gamcare.org.uk
  Phone: 0808 8020 133 (free, 24/7)
• GamStop – National self-exclusion scheme for online gambling in Great Britain
  www.gamstop.co.uk
• Gamblers Anonymous – Support groups for problem gamblers
  www.gamblersanonymous.org.uk

International Support

• Australia: Gambling Help Online – www.gamblinghelponline.org.au
• Canada: Responsible Gambling Council – www.responsiblegambling.org
• United States: National Council on Problem Gambling – www.ncpgambling.org
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) – www.bzga.de

Take Action Now

If you or someone you know is struggling with gambling, please reach out for help today. Problem gambling is a serious issue, but support is available and recovery is possible. You are not alone.

Contact one of the organisations above – they are confidential, non-judgmental, and free to use. Your wellbeing is more important than any wager.